Utilities
Contact El Reno Utilities Department
Kim Dorward, Utility Billing Supervisor
(405)295-9301
Michelle Fikes, Utility Billing Clerk
(405)295-9302
Michelle McIntyre
(405)295-9303
fax: (405)262-2745
The Utility Billing Division is responsible for billing and collecting utility payments, receipting in payments, setting up new customer accounts, processing finals and transfers of service to a new location within the City as well as overall helpful customer service for the citizens of El Reno.
This office is also responsible for making any necessary change, correction or adjustment to a customer's account. They coordinate with the Utility Lines Division to make sure that all water meters are read and services are started or disconnected as needed.